Delivering High Quality Care

Human Factors – Introduction (February) 2024/2025

This entry-level programme will provide members with the fundamental knowledge and skills for Human Factors in health and care. 

Taking place online over two half days, this course will blend guided independent study with facilitated discussion and activities. Participants will be encouraged to apply the learning to their individual roles and environments, to help them reduce error, improve processes that underpin patient safety, and support organisational safety culture. 

Learning objectives: 

I will understand the basic concept of HF 
I will understand the importance of HF for safety and quality improvement 
- I will have awareness of what influences human and system performance 
I will understand the basic concepts of systems thinking 
I will want to learn more about HF  

There is no description for this course

Course content

  • Lesson How to navigate the Hub
    • How to navigate The Hub